Privacy Policy

At Laneway.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website and make use of our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us when you create an account, make a purchase, or contact us. This may include:

Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details, billing address, and transaction history.
Device Information: IP address, browser type, operating system, and usage data.
Cookies and Tracking Technologies: We use cookies to enhance your shopping experience and gather information on how you use our website.

2. How We Use Your Information

The information we collect is used to:

Process Your Orders: We use your personal and payment information to process and fulfill your orders, and to send you order updates.
Improve Our Services: Your feedback helps us enhance the functionality and user experience of our website.
Personalize Your Experience: We use your data to recommend products and tailor content based on your preferences.
Communication: We may use your email address to send promotional emails, order confirmations, and customer support updates. You can opt out of marketing emails at any time.
Security and Fraud Prevention: We use your information to monitor and protect against unauthorized transactions and fraud.

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure encryption technologies for payment processing and ensure compliance with industry standards to maintain the security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers for the following reasons:

Payment Processors: To complete financial transactions, we may share your payment information with third-party payment gateways.
Shipping and Delivery Providers: To deliver your order, we may share your shipping information with courier and logistics partners.
Service Providers: We may use third-party services for website hosting, marketing, customer support, and analytics. These providers are obligated to protect your information.
Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or in response to valid government requests.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. These technologies help us analyze user behavior, remember your preferences, and serve targeted advertisements. You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.

6. Your Data Rights

You have the right to:

Access: You can request access to the personal data we hold about you.
Correction: You may update or correct your information by logging into your account or contacting us.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of marketing emails at any time by following the unsubscribe link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We recommend that you review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Laneway.in Customer Support
Email: Info@laneway.in
Phone: +91 8921348942
Website: www.laneway.in

By using Laneway.in, you agree to the collection and use of your personal information as described in this policy.